Privacy Policy for Trax Bicycles and Toys
Effective Date: 23/06/2025
At Trax Bicycles and Toys, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, or contact us.
If you have any questions or concerns about our policy or our practices regarding your personal information, please contact us at traxcycles@gmail.com or call +91 94964 02011.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, shipping and billing address.
- Payment Information: Credit/debit card details or UPI (processed securely through payment gateways).
- Device Information: IP address, browser type, device type, pages visited.
- Communication: Any correspondence or inquiries sent via email, contact forms, or phone.
2. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Provide customer support
- Improve our products and services
- Send updates, offers, or newsletters (you can opt out at any time)
- Prevent fraud and ensure website security
3. Sharing Your Information
We do not sell or rent your personal information. We may share data with:
- Service Providers: For payment processing, order delivery, marketing, and analytics.
- Legal Authorities: When required by law or to protect our rights.
4. Data Security
We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.
5. Cookies and Tracking Technologies
We use cookies to:
- Enhance your browsing experience
- Analyze website traffic and performance
- Remember your preferences and cart items
You can control cookies through your browser settings.
6. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request corrections or deletion
- Withdraw consent for marketing at any time
To exercise your rights, email us at traxcycles@gmail.com.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact Us:
Trax Bicycles and Toys
Email: traxcycles@gmail.com
Phone: +91 94964 02011